Refund Policy

1. Participant cancellation

Unless the event page states otherwise, refunds for tickets you can no longer use are at the event organizer's discretion. Contact the organizer as early as you can — their details are on the event page and in your order confirmation.

2. Ticket transfer

Self-service ticket transfers are not available through the platform. If your ticket needs to go to someone else, contact the event organizer before the event.

3. Event cancellation by organizer

If the event is fully canceled:

• Ticket holders receive a full refund of the ticket price
• No compensation is provided for travel, accommodation, or other incidental costs

4. Event postponement

If the event is postponed:

• Tickets remain valid for the new date
• If you cannot attend the new date, contact the event organizer to ask about a refund

5. Refund processing

Approved refunds are returned to the original payment method. Timing depends on the payment provider and your bank; you'll receive an email when your refund is sent.

To request a refund, contact the event organizer using the details on the event page or our Contact page.

6. Non-refundable items

The following are generally non-refundable:

• Processing or service fees, where disclosed as non-refundable at checkout
• Tickets marked as final sale by the organizer
• No-shows without prior cancellation within the applicable window

7. Changes to this policy

We may update this Refund Policy from time to time. Material changes will be published on this page. Purchases are governed by the policy in effect at the time of purchase unless applicable law requires otherwise.